App: Mahjong Legends: Tower Siege
Developer: Wool Hat Games LLC
You can ask us to delete your account, your data, or both, at any time.
Email support@woolhatgames.com with the subject "Delete My Account".
Please include:
Your in-game username, or your Player ID (shown on your profile screen)
We'll confirm your request and complete it within 30 days.
If you'd rather keep playing but stop us collecting analytics:
Open Mahjong Legends: Tower Siege
Tap your profile icon
Tap Delete My Data
Confirm
This stops collection immediately and requests erasure of what we already hold. Your account, game progress and purchases are unaffected.
You can also email support@woolhatgames.com with the subject "Delete My Data".
Your account and its login credentials
Your account identifier and username
Anonymous gameplay analytics (levels reached, progress milestones, in-game actions)
The device/installation identifier those events were associated with
Purchase records. We're required to keep records of real-money transactions for tax and accounting purposes, and to handle refunds and billing disputes. These are held by Google Play, not by us, and are retained according to Google's policies and applicable law.
Your local game progress. Levels, unlocks and gems are stored on your device, not on our servers, so deleting your account does not erase them. To clear local progress, uninstall the app or clear its storage in your device settings.
Analytics collection stops as soon as you make the request. Account deletion and erasure of already-collected analytics complete within 30 days.
support@woolhatgames.com